FREQUENTLY ASKED QUESTIONS

KARCHER Professional — Commercial and Industrial Use

What Kärcher products does Begen supply?

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What Kärcher products does Begen supply?

Begen is an authorised Kärcher B2B distribution partner supplying selected Kärcher professional, commercial and industrial cleaning equipment. We support businesses with consultation, site assessments, equipment recommendations, operator training, and after-sales support for machinery purchased through Begen. We do not carry the full Kärcher product range.

Does Begen supply consumer products or standalone accessories?

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Does Begen supply consumer products or standalone accessories?

No. Begen does not supply Kärcher Home & Garden products, promotional consumer items, or standalone accessories. For consumer-product purchases, accessories, servicing, or warranty enquiries, please contact Kärcher Singapore or an authorised consumer retailer or service centre. Equipment should be used within the manufacturer’s recommended applications. Use outside those applications may affect warranty coverage. For business operations, Begen recommends selecting a suitable Kärcher Professional model.

Can I arrange an on-site demonstration of Kärcher equipment?

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Can I arrange an on-site demonstration of Kärcher equipment?

Yes. On-site demonstrations may be arranged, subject to equipment availability and suitability for your site.

Does Begen arrange repairs for Kärcher machinery?

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Does Begen arrange repairs for Kärcher machinery?

Begen facilitates repairs for machinery purchased directly through Begen. Equipment will be assessed, and a quotation will be provided where applicable. Repairs proceed upon acceptance of the quotation, with completion times subject to the work required and spare-parts availability. If you decide not to proceed after assessment and quotation, a minimum fee of S$70 applies. For warranty details, please refer to your invoice and accompanying warranty documentation, or contact Begen for clarification.

Where does Kärcher originate, and when was it founded?

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Where does Kärcher originate, and when was it founded?

Kärcher originates from Germany and was founded in 1935 by Alfred Kärcher.

Does Begen provide on-site installation?

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Does Begen provide on-site installation?

No, Begen does not provide on-site installation services. If your selected machinery requires installation, please arrange a suitable installer and follow the manufacturer’s installation requirements.

Does Begen provide warranty or servicing for products purchased elsewhere?

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Does Begen provide warranty or servicing for products purchased elsewhere?

Begen provides warranty assistance, servicing, and after-sales support for Kärcher cleaning machinery purchased directly through Begen, subject to the applicable warranty terms. For products purchased from other retailers, please contact the original retailer or Kärcher Singapore’s authorised service channels.

How long has Karcher been in the industry?

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How long has Karcher been in the industry?

90 years
As a reseller of Kärcher products, Begen offers a range of Karcher cleaning solutions. Kärcher has always been characterized by ingenuity and innovative thinking. The company was founded in 1935 by the inventor Alfred Kärcher, who began manufacturing and marketing his pioneering product ideas in the field of heating technology.

MAKITA

Do you provide onsite demo?

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Do you provide onsite demo?

Yes

Where is Makita originated?

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Where is Makita originated?

Japan

How long has Makita been in the industry?

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How long has Makita been in the industry?

42 years
As a reseller of Makita products, Begen offers a range of Makita cleaning solutions. Established in 1983 as an electric motor sales and repair company, Makita Singapore Pte Ltd is part of Makita Corporation, which has since grown to become Japan’s leading manufacturer of portable power tools and a globally recognized industry leader.

CLEANING SOLUTIONS

Where is Karcher Solutions originated?

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Where is Karcher Solutions originated?

Germany

How long has Karcher Cleaning Solutions been in the industry?

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How long has Karcher been in the industry?

Kärcher has been a leader in professional cleaning solutions for over 70 years, building on its foundation in 1935 by Alfred Kärcher in Germany. Entering the cleaning technology sector in 1950 with Europe’s first hot-water high-pressure cleaner, Kärcher has continuously innovated its range of commercial cleaning equipment, detergents, and integrated systems. Today, it combines decades of expertise with global industry leadership, delivering reliable, high-performance solutions across multiple sectors.

Proudly serving sectors

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Proudly serving sectors

  • Commercial
  • Automotive
  • Education Institutions
  • Engineering & Trading Companies
  • Facilities Management,
  • Food & Beverage
  • Hospitality and Hotels
  • Healthcare and Nursing Homes
  • Industrial, Marine
  • Offshore & Maritime Transport
  • NEA Cleaning Businesses
  • Supply Chain & Logistics
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